Terms of Service

Terms of Service

1. Overview

Welcome to Salmon Bear Shop. By accessing or making a purchase from our website, you agree to these Terms of Service. These terms govern your use of our website and any transactions made through it. If you do not agree with these terms, please refrain from using our services.

We may update or modify these terms at any time. It is your responsibility to review them periodically. Your continued use of the website signifies your acceptance of the revised terms.

2. Order Processing & Fulfillment

  • All products are made-to-order through our fulfillment partner, Printful, to ensure the highest quality and reduce waste.
  • Orders typically take 2–5 business days to fulfill. 97.66% of orders are shipped within 5 business days, and more than 50% ship within 3 business days. For more details, please see our How Our Products Are Made page.
  • Shipping times vary based on your location. For more details, please see our Shipping Policy.

3. Payment Terms

  • We accept major credit cards, PayPal, and Shopify Payments for secure transactions.
  • Payment is required at the time of purchase. Your order will be processed once the payment is confirmed.
  • We do not accept payments via e-transfer or checks.

4. Shipping Terms

  • We ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location.
  • Tracking information will be provided via email once your order has shipped. Please allow 24–48 hours for tracking updates.
  • For more information, refer to our Shipping Policy.

5. Changes & Cancellations

  • Changes or cancellations can be requested within 24 hours of placing your order. After fulfillment begins, changes cannot be made.
  • For assistance, please contact us at hello@salmonbearshop.com.

6. Returns & Refunds

  • If your item arrives damaged, defective, or does not meet quality standards, contact us within 30 days of receipt.
  • Returns are generally not accepted for reasons other than product defects, as all items are made-to-order.
  • For full details, visit our Return Policy.

7. Intellectual Property

  • All content, designs, and products at Salmon Bear Shop are the intellectual property of Phoebe Riel. These materials may not be reproduced, distributed, or used without express permission.

8. Prohibited Uses

You agree not to use our site or products for:

  • Any unlawful or fraudulent activity.
  • Uploading malicious code, viruses, or harmful content.
  • Infringing on intellectual property rights, including our own.
  • Harassing, abusing, or discriminating against others.

Violation of these terms may result in termination of your access to our services.

9. Limitation of Liability

  • Salmon Bear Shop, its owners, and affiliates are not liable for any damages resulting from your use of the website or purchase of products, including but not limited to direct, indirect, or incidental damages.
  • By using our site, you agree that our total liability is limited to the amount paid for the product in question.

10. Modifications

  • We reserve the right to modify or discontinue any product, service, or aspect of the website at any time without notice.
  • Prices are subject to change without notice.

11. Governing Law

  • These terms and any disputes arising from them are governed by the laws of Canada.

12. Contact Information

For questions about these Terms of Service, you can contact us at: